PRIVACY POLICY

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services, or features you wish to use at any given time, we will need to process different types of data. Generally, this data will include, as applicable, the following:

  • Your identifying information (For example: Your name, surname, language, country from which you interact with us, contact details, etc.)
  • Connection, geolocation and navigation data (in case you interact with us from your mobile device, for example).
  • Commercial information if you were subscribed to our newsletter.
  • Information about your tastes and preferences.

Remember that when we ask you to fill in your personal data to give you access to a feature or service on the website, we will mark some fields as mandatory, since this data is necessary to provide you with the service or give you access to the feature in question.

Please note that if you choose not to provide us with this information, you may not be able to complete your user registration or access these services or features.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. To handle the requests or petitions you make through the various means incorporated into our website.

    We only process personal data that is strictly necessary to manage or resolve your request or petition.

  2. For marketing purposes.

    By subscribing to our Newsletter, your personal data will be used for the periodic sending of company newsletters.

    You should remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting us via the email address of the data controller or by following the instructions we will provide in each of our communications.

  3. Para social media management

    If you follow us or contact us through the various social media platforms where we are present, we will process the data you provide through those platforms. This is solely for the purpose of responding to your messages or comments and managing our contact list.

  4. Usability and quality analysis for the improvement of our services (Cookies)

    By accessing our Platform, you are informed that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to make improvements. Likewise, we occasionally conduct quality surveys and other actions to gauge the satisfaction of our clients and users and identify areas where we can improve.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it; thus, we will find different legal bases depending on the following purposes:

  1. Attention to information requests.

    The legal basis for processing your data is the informed consent to respond to inquiries made through the website, which implies acceptance of these conditions by the interested party.

  2. Marketing.

    The legitimate basis for processing your data for marketing purposes is the consent you provide.

  3. Social networks

    La base de legitimación es el consentimiento informado para dar respuesta a las consultas planteadas a través de la red social, así como el momento en el que nos sigues y deseas forma parte de nuestra lista de contactos.

  4. Usability and quality analysis (Cookies)

    The legal basis is the consent given on our website for the installation of the cookies that you deem appropriate.

HOW LONG WILL WE KEEP YOUR DATA?

  1. Request for information.

    We will process your data for as long as necessary to fulfill your request or petition and for 1 year afterwards.

  2. Marketing

    We will process your data until you request to unsubscribe or cancel your newsletter subscription.

  3. Social networks

    We will process your data for as long as necessary to fulfill your request or petition and while you are a follower of our profile.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties, except: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we would like to inform you that we are present on LinkedIn, to keep our followers informed about the company's news and services.

You can access this social network voluntarily and through the links available on the website itself, or by accessing it directly and on your own from the browser or installed app.

Please be aware that this website is not responsible for how this social network uses your data. However, when this data is generated by the social network and results from an interaction with our official account, we will be jointly responsible for its processing with the social network.

To consent to our transfer of your data from this website and the processing of your data, you must carefully read the LinkedIn privacy policy: https://es.linkedin.com/legal/privacy-policy

In this way, before clicking on the social media logo on our website, you can find out and be redirected with prior knowledge of the processing of your data and on a voluntary basis.

Other technology services:

International transfers:

Any international transfer of personal data (for example, in the case of the use of cookies, social networks, etc.) will be based on your express consent, in the event that there is no adequacy decision, adequate safeguards or other legal basis that legitimizes it.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise these rights free of charge by sending us an email to our address dpo@iberiatelecom.com, simply indicating the reason for your request and the right you wish to exercise.

If we deem it necessary to verify your identity, we may request a copy of your identification document. In particular, regardless of the purpose or legal basis for processing your data, you have the right to:

Requesting access to your data that we have on file.

You can request that we correct the data we already hold about you. Please note that by actively providing us with your personal data through any means, you guarantee that it is true and accurate and you agree to notify us of any changes or modifications to it.

You can ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or to the extent that we no longer have a legitimate basis for doing so.

You can ask us to limit the processing of your data. This means that in certain cases you can request that we temporarily suspend data processing or retain your data beyond the necessary time when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.

To receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.

Furthermore, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

CHANGES TO THE PRIVACY POLICY.

We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we will notify you through various channels on the Platform, or even send a notification to your email address if the change is significant with respect to your privacy, so that you can review the changes, assess them, and, if necessary, object to them or unsubscribe from any service or feature.

INFORMATION ABOUT COOKIES

We use cookies and similar technologies to facilitate your browsing on the Platform, understand how you interact with us, and, in certain cases, show you advertising based on your browsing habits. Please read our Cookie Policy for more details about the cookies and similar technologies we use, their purpose, and other relevant information.